Landline Switchover Scam
Updated: Sep 5
Digital landline switchover in the UK is a necessary change we all have to accept. Many of us have already switched, I am one of those who moved across early in the process and it all went swimmingly with little disruption. The full switchover which is set to be completed by 2027 a delay of 2 years. As always, along with change we will inevitably see fraudsters taking advantage.
According to Age UK and Citizens Advice, scammers are cold calling claiming to be from your supplier in need of a discussion regarding the digital transfer often called Voice over Internet Protocol (VoIP). The fraudsters are requesting victims bank details in order to complete the transfer. Scammers warn customers if they don’t act immediately, they’ll lose their landline /internet connection. Funds are requested to be transferred straight away to keep your landline and broadband. The fraudsters seem believable as they often know your name and address.
This scam has even been reported across those with mobile phones too.
Your landline provider will notify you in writing about the transfer. If in any doubt, hang up and contact your provider. Your provider will not pressure you into any payment.
Comments